Resetting Your Password

Last modified on:

security-setup

Overview

This document provides instructions on how to reset your password if you have forgotten it.

Prerequisites

  • Access to the email address associated with your Employee record.

Steps

  1. On the Login page, click on Forgot Password.
  2. Enter your Username and click Submit.
  3. An email will be sent to the email address attached to your Employee record, containing a link to reset your password.

Subject Line: Reset Password

Troubleshooting

  • If you're receiving your Reset Password email, contact your RezExpert technical support to review the email address associated with your Employee Record.
  • Reset Password link is valid for one hour from the time the email is requested.